The Estate Experience Consultancy
Unlocking the full commercial potential of stately homes and historic estates through hospitality, guest experience and brand strategy.
Services we offer
Hospitality Development
Conceptualising and implementing hospitality offerings such as boutique accommodation, cafés or restaurants and event spaces.
Training staff to deliver exceptional service aligned with the estate’s brand.
Increase estate revenue by transforming underused areas into profitable, guest-ready experiences.
Branding & Identity
Conceptualising compelling brand narratives that resonate with audiences.
Designing visual identities that reflect the estate’s heritage and appeal to target demographics.
Strengthen brand recognition and guest loyalty, leading to higher-value engagement and repeat visitation.
Visitor Experience Enhancement
Mapping visitor journeys to optimise engagement and satisfaction.
Developing interactive tours, exhibitions and educational programmes.
Boost dwell time, footfall and per-visitor spend through more meaningful and memorable estate experiences.
Marketing & Promotion
Creating strategic marketing plans to increase visibility and attract diverse audiences.
Leveraging digital platforms and traditional media to tell the estate’s story.
Drive higher visitor numbers and bookings through targeted, consistent promotion that converts interest into revenue.
Retail & Merchandise Strategy
Designing retail spaces that complement the visitor experience.
Developing merchandise lines that reflect the estate’s brand and heritage.
Generate new income streams and improve retail margins by aligning product offers with audience desires.
Flexible Consultancy
We know that every estate works within varying budget parameters. Our consultancy is scalable, modular and phased — you choose where to begin and how far to go.
Working around a specific short-term project, or as outsourced interim or long-term additional support for key business areas, or a combination of both
Get focused, cost-effective solutions that deliver commercial clarity, no matter the size or stage of your project.
Our company ethos
At The Estate Experience Consultancy, we believe that heritage should not only be preserved — it should be felt. Our mission is to help stately homes, private estates and historic venues unlock their full potential as living, breathing destinations that welcome, inspire and endure.
We approach each estate with deep respect for its past — and a clear commitment to ensuring its long-term financial viability.
Whether through elevated hospitality, revenue-generating guest experiences or strategic brand development, we help estates transform potential into performance — building legacy not just through meaning, but through measurable value.
But we go further than experience alone - we help estates build vibrant, lasting communities. Whether among guests, tenants, staff or local partners, we create environments where people feel part of something greater than themselves - where legacy is shared and belonging is nurtured.
We do not offer one-size-fits-all solutions. Each consultancy is rooted in careful listening, collaborative creativity and commercial clarity. From the grandeur of a listed hall to the intimacy of a walled garden café, we elevate every touchpoint — because excellence lies in the details.
Above all, we believe in working with care, integrity and respect for heritage. We partner with estates that embrace their role as custodians of place and story — and who are committed to sharing that legacy in ways that are welcoming, meaningful and sustainable.
